Since its inception, Puremail always had strong focus on research and development - building the "Next Generation" technology.

While there are many solutions in today's enterprise email marketplace, most are flawed due to their constrained approach. Majority of them are sold as standalone "products" - requiring software/hardware purchase, installation, maintenance, and ongoing IT overheads. The complexity of managing these "products" is further exacerbated by the fragmented nature of the vendor community. Most vendors focus only on a specific niche area of enterprise email - offering either mail-transport (mail-server appliance/enterprise software), or only protection (firewall, spam/virus filtering), or data-storage. Therefore, enterprises typically end up using multiple products from various vendors. These disparate software/hardware products are often mutually incompatible. This fragmented product portfolio creates operational inefficiencies, and raises overall ownership costs.

Puremail combines various aspects of enterprise email into a vertically-integrated managed service. PUREmail offers "end-to-end" solution for enterprise messaging – with 24x7 availability, remote backup, archival and disaster recovery, as well as full regulatory compliance, delivery assurance (proof-of-delivery and receipt), and threat-prevention.

Puremail also enables a smooth transition from "self-hosted" mail server - to externally hosted and 24x7 managed secure messaging platform. For example, enterprises may continue to use their existing mail server, while gradually moving and synchronizing their email to an external "standby" system managed by Puremail. This minimizes the cost and complexity of system migration, and eases the transition to complete "outsourcing" of enterprise email management.