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The Subjectivity of Spam Filtering
One of the problems with filtering "junk Email" or "spam" is a very human
issue. People have remarkably different opinions, desired and needs, and
therefore have different perceptions of what is junk mail and what is
desirable. Even Paul Judge, original Chair of the Internet Engineering Task
Force (IETF) Anti-Spam Research Group (ASRG), said, "The definition of spam
is highly subjective."
Monolithic Systems
Most centralized Email filtering systems on the market today take a
monolithic approach to filtering junk mail. They scrutinize the individual
Email message without considering the person receiving it. All Email is
treated equally by such systems without giving the recipient the opportunity
to influence the decision making process. Those systems that do accept user
input apply that input to all users, still without considering the
individual.
Decentralized Systems
Other systems exist that operate entirely on the individual user's
perceptions. These decentralized systems have little or no preconceived
notion of what is or is not junk mail; they must be entirely "trained" by
the user. Though these systems are very effective they are difficult to use
as they must be constantly trained and are entirely useless during the
initial training period. Though most people will agree on what constitutes
junk mail 80% of the time each user has to train the system them self for
that 80%.
Another problem with decentralized junk mail filtering is management and
deployment. An IT department must install the filtering system on each
end-user's desktop system and must then educate each user, making Total Cost
of Ownership high. Furthermore, these desktop installations only filter
Email read on that computer and not Email read from the user's home system,
laptop or via web interface from the road. Finally the mail server, WAN
links and LAN must bear the burden of transporting and storing each junk
mail message until the filter captures it. Server-based filtering systems
are the only cost effective solution for large-scale deployments.
The PUREmail Approach
Enter PUREmail. The PUREmail system is unique in that not only does it
identify junk mail, but it also allows individual users the freedom and
flexibility to choose without being burdened with excessive training
efforts.
The PUREmail methodology is as simple as it is effective: Email messages are
classified by category and sub-category. Once categorized the individual
user may then choose which categories and sub-categories they want delivered
to their mailbox and which should be discarded. A user's preferences can be
established with a remarkable degree of granularity in less than three
minutes with little or no instruction.
One of the benefits of such a system for corporate deployments is the
establishment of policies and default preferences. The company can decide
at the management level that certain categories are not to be received by
anyone in the interest or protecting employees from harassment, while other
categories may be relevant to the business on the whole. These policies
override the preferences of the individual user, though each user still has
control over their preferences within those policies. Management can also
choose the set of preferences that all users are given by default, saving
the user time and trouble.
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